We want to inform our valued community about a concerning issue that has recently come to our attention. Several websites have been copying and imitating our website, creating confusion and inconvenience for our customers.
These fraudulent websites have replicated our posters and products so closely that some customers have mistakenly placed orders with them. Consequently, we have received feedback from customers who have not received their products. It is important to clarify that these orders were never placed with us, as these imitation websites are falsely representing our brand.
This situation has negatively impacted our reputation and your experience as customers. To ensure your protection, please take the following steps:
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Verify the Website URL: Always check the URL to confirm you are on the official Fansidea website.
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Look for Official Branding: Ensure the website displays our official logo and branding elements.
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Contact Us Directly: If you have any doubts or questions, contact our customer service directly through the contact information on our official website. Our email: support@fansidea.com
We are actively working to address this issue and appreciate your understanding and vigilance. Your trust and satisfaction are of utmost importance to us, and we are committed to maintaining the integrity of our brand.
Thank you for being a part of the Fansidea community. If you have any concerns or need further assistance, please do not hesitate to reach out to us.
Best regards,
Fansidea Team
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